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Price

A$99.00

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Course Content

I. Introduction (5 minutes)
II. Learning Objectives (5 minutes)
III. Module 1: Ethical Marketing for Architects (10 minutes)
IV. Module 2: Tendering, EOIs, and Client Acquisition (15 minutes)
VI. Module 4: Relationship Building & Client Retention (10 minutes)
VII. Summary & Key Takeaways (3 minutes)
For architects, practice managers and emerging architects

Winning Work: Marketing & Business Development for Architects

Good design rarely wins the next commission on its own, and one unchecked marketing claim can cost you.

Ethical marketing, strategic positioning and relationship-driven growth. Where honest promotion ends and misrepresentation begins under the architects’ codes of conduct, and why a compliance claim needs evidence before it goes on your website. Then the procurement pathways, expressions of interest that answer the brief and prove capability without product bias, brand positioning built on evidence rather than slogans, and the client relationships that bring repeat work and referrals.

60 minutes, self-paced Intermediate level 1 formal CPD point Certificate on completion National, all states
Aligned to NSCA 2021 PC1 PC5 PC7 PC9 PC11
$99 inc. GST
  • Product neutral, no supplier content
  • Audio version and glossary included
  • Certificate saved to your dashboard

Secure card checkout. Tax invoice emailed.

Course content

4 modules, final quiz and certificate.

Start 10 min

Introduction and objectives

Why winning work consistently, not by chance, keeps a practice viable, and why ethical marketing is the foundation of it.

Module 1 10 min

Ethical Marketing for Architects

Tell honest promotion from misrepresentation under the codes of conduct, and back every compliance claim with evidence before it is published.

Module 2 15 min

Tendering, EOIs, and Client Acquisition

Choose between open, selective and direct pathways, and write an EOI that answers the brief and proves capability without product bias.

Module 3 15 min

Brand Positioning & Competitive Differentiation

Define your value proposition, differentiate on evidence such as awards and verified performance, and avoid greenwashing.

Module 4 10 min

Relationship Building & Client Retention

Manage the client lifecycle from first contact to repeat business, and turn good compliance advice into referrals and new commissions.

Summary 3 min

Key takeaways

The four ideas to carry into your next proposal, EOI or client conversation.

Finish

Final quiz and certificate

Ten multiple choice questions on marketing conduct, procurement, positioning and client relationships. Pass and the certificate goes straight into your dashboard.

Intermediate. For architects, practice leaders and emerging architects who market a practice, respond to tenders and EOIs, or manage client relationships. Covers marketing under the codes of conduct, compliance claims, procurement pathways, EOI writing, brand positioning and client retention. It is practice management education, not legal advice, and it teaches no NCC provision or Australian Standard.

Who it is for

Written for everyone who markets the practice and wins its next commission.

Architects

You design well, but new work still arrives through chance referrals and tenders you cannot predict.

1 formal CPD point

Practice managers

You assemble the capability statements, EOIs and website copy, and every claim in them has to stand up.

1 hour of CPD

Emerging architects

You are starting to write proposals and present the practice, and want to know where promotion ends and misrepresentation begins.

1 hour of CPD

Public sector procurement officers

You assess EOIs and tenders, and need to tell verified capability from confident marketing.

1 hour of CPD

Design directors

You set the practice’s positioning and own the client relationships that bring the next project.

1 hour of CPD
How it counts

Where this hour goes on your record.

National Standard of Competency for Architects (NSCA 2021) performance criteria this course aligns with:

PC1

Regulatory and insurance obligations

PC5

Client architect agreements and partial services

PC7

Clear communication with clients

PC9

Procurement methods, contracts and their risks

PC11

Selecting a procurement process

If you are

How it is recorded

An architect

1 formal CPD point in practice management. Aligned with NSCA 2021 performance criteria PC1, PC5, PC7, PC9 and PC11.

A design director or practice manager

1 hour of CPD on marketing, tendering and client retention, recorded on your certificate for your registration body or your own records.

An emerging architect or procurement officer

1 hour of CPD on winning and awarding design work, recorded on your certificate and kept in your dashboard.

CPD On Demand is not a registered training organisation and courses are not accredited by any registration body. Each course is aligned with the relevant competency frameworks and gives you the records to evidence it. CPD rules differ by registration body and state, so check with yours if you are unsure.

  • Understand how to apply ethical marketing principles aligned with professional conduct codes.
  • Recognise how to integrate NCC and regulatory compliance into marketing and client communication.
  • Learn to prepare effective EOIs and tender submissions that demonstrate compliance and capability.
  • Develop techniques for building and maintaining long-term client relationships based on trust.
  • Identify strategies for clear brand positioning and differentiation in a competitive market.
  • Gain practical tools to align business development with sustainable and compliant practice growth.
Keep going

Pairs well with.

Business

Presenting Design Value So You Stop Competing on Price

Once the enquiry arrives, how to present the proposal and hold the fee.

Business

Client Communication & Negotiation Skills

The conversations that keep a won client coming back.

Business

Growing a Design Practice: From Sole Trader to Studio

Where the new work goes once the pipeline starts to fill.

Questions

Before you enrol.

No. This is a practice management course and it applies in every state and territory. Each state enforces its own architects’ code of conduct, and the course uses the NSW and Victorian codes as examples of principles that are consistent nationally. It teaches no NCC provision. The Code appears only as the reason a compliance claim in your marketing needs formal verification first.

Start, stop and finish later. Progress is saved and the course stays in your dashboard.

Yes, on passing the final quiz. It is stored in your dashboard alongside your other CPD records.

No. It is practice management education on how to market a practice, respond to tenders and EOIs and keep clients. Your registration board’s code of conduct is the authority on what you may publish, and your own agreements and submissions need your own advice.

Yes. Team packs start at $579 for six courses shared across your practice.

No. Every course is product neutral. No CRM, software or marketing agency brands, no sponsor, no sales pitch at the end.

Stop winning work by chance and start winning it on evidence, in one self-paced hour.

$99, 60 minutes, certificate on completion.

$99 1 hour, certificate