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$99.00

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Course Content

I. Introduction (4 minutes)
II. Learning Objectives (1 minute)
III. Module 1: Why You End Up Competing on Price (10 minutes)
IV. Module 2: Knowing and Defining Your Value (10 minutes)
VI. Module 4: Holding Your Position Under Price Pressure (11 minutes)
VII. Case Studies (4 minutes)
VIII. Summary and Key Takeaways (2 minutes)
Final Quiz – Presenting Design Value So You Stop Competing on Price
For architects, building designers and interior designers

Presenting Design Value So You Stop Competing on Price

When every practice looks the same on paper, the client compares the only thing left: your fee.

Knowing your worth, showing it, and holding it when the pressure comes. How to define your value as the outcome a client gets, name differentiators that are specific and hard to copy, and back them with proof. Then run the first meeting, build and present a proposal that reaches the fee last, offer options that let clients buy up, and answer the cheaper quote, scope creep and the too-expensive objection without discounting.

60 minutes, self-paced Intermediate level 1 formal CPD point Certificate on completion National, all states
Aligned to NSCA 2021 PC5 PC6 PC7 PC19
$99 inc. GST
  • Product neutral, no supplier content
  • Audio version and glossary included
  • Certificate saved to your dashboard

Secure card checkout. Tax invoice emailed.

Course content

4 modules, 2 case studies, final quiz and certificate.

Start 5 min

Introduction and objectives

Why price becomes the only thing a client can compare, and why presenting value takes clarity and preparation, not charisma.

Module 1 10 min

Why You End Up Competing on Price

Run the arithmetic on a year of discounting, and see why clients ask for price when they cannot see the difference.

Module 2 10 min

Knowing and Defining Your Value

Define value as the outcome the client gets, name differentiators that are specific, true and hard to copy, and back them with proof.

Module 3 12 min

Presenting Value: The Conversation and the Proposal

Win it in the first meeting, build the proposal around the client’s goals, walk them through it and state the fee without apology.

Module 4 11 min

Holding Your Position Under Price Pressure

Answer too expensive and the cheaper quote, bill variations instead of absorbing them, qualify out price shoppers and know when to walk away.

Case studies 4 min

An enquiry that opened with how much, and a discount that cost a year

One designer answered a price question with a phone call and won at full fee; another matched a cheaper quote and lost a year to undefined scope.

Summary 2 min

Key takeaways

The six ideas to carry into the next enquiry that lands in your inbox.

Finish

Final quiz and certificate

Ten scenario questions, each a decision from a real enquiry, proposal or fee conversation. Pass and the certificate goes straight into your dashboard.

Intermediate. For principals, architects and designers who already write proposals and set fees. Covers defining your value, the first meeting, proposal structure, presenting the fee, options and anchoring, objection handling, scope and variations. It is practice management education, not financial or legal advice, and it teaches no NCC provision or Australian Standard.

Who it is for

Written for everyone who writes the proposal and names the fee.

Architects

You compete for commissions against practices whose proposals read almost exactly like yours.

1 formal CPD point

Building designers

You lose jobs to a cheaper quote that turns out to cover half the scope.

1 CPD point, with audit-ready records

Interior designers

Clients see your fee long before they see your value, and the fee is the one thing they can compare.

1 hour of CPD

Landscape architects

Your work is often priced last on the project and trimmed first when the budget tightens.

1 hour of CPD

Practice managers

You prepare the fee proposals, log the variations and chase the hours that scope creep leaves unbilled.

1 hour of CPD
How it counts

Where this hour goes on your record.

National Standard of Competency for Architects (NSCA 2021) performance criteria this course aligns with:

PC5

Client architect agreements and partial services

PC6

Reporting and varying the scope of services

PC7

Clear communication with clients

PC19

Client requirements and project objectives

If you are

How it is recorded

An architect

1 formal CPD point in practice management. Aligned with NSCA 2021 performance criteria PC5, PC6, PC7 and PC19.

A building designer

1 CPD point in business and practice management. Your certificate, the learning outcomes, the module outline and your quiz result are kept in your dashboard, so you can show what you studied if your CPD is audited.

An interior designer, landscape architect or practice manager

1 hour of CPD on client engagement, fee proposals and scope, recorded on your certificate for your professional body or your own records.

CPD On Demand is not a registered training organisation and courses are not accredited by any registration body. Each course is aligned with the relevant competency frameworks and gives you the records to evidence it. CPD rules differ by registration body and state, so check with yours if you are unsure.

  • Explain why design practices, even excellent ones, get drawn into price competition and what it costs in margin, client mix and reputation.
  • Quantify the cost of a year of discounting using your own fees, margin and project count.
  • Define the value your practice delivers as client outcomes, and name differentiators that are specific, true and hard to copy.
  • Structure a proposal around the client’s goals, grouped outcomes and proof, and present it in person with the fee stated last and without apology.
  • Offer tiered options that turn a yes or no decision into a choice between ways of working with you.
  • Handle the too-expensive objection, the cheaper quote and scope creep by adjusting scope rather than price, and recognise when to walk away.
Keep going

Pairs well with.

Business

Client Communication & Negotiation Skills

The conversations around the fee, from the first brief to the difficult call.

Business

Contracts & Risk Management for Architects and Designers

The agreement and scope clauses that protect the fee once it is won.

Business

Building a Profitable Design Studio: Financial Essentials

The numbers that tell you what your fee has to be before you present it.

Questions

Before you enrol.

No. This is a practice management course and it applies in every state and territory. It teaches no NCC provision or standard. The one mention of the Code is that knowing which edition applies to a client’s project is part of the value a competent designer offers.

Start, stop and finish later. Progress is saved and the course stays in your dashboard.

Yes, on passing the final quiz. It is stored in your dashboard alongside your other CPD records.

No. It is practice management education on how to define, present and hold your fee. Contract wording is covered in Contracts & Risk Management for Architects and Designers, and your own agreements need your own advice.

Yes. Team packs start at $579 for six courses shared across your practice.

No. Every course is product neutral. No software or pricing tool brands, no sponsor, no sales pitch at the end.

Stop being chosen for your fee and start being chosen for your value, in one self-paced hour.

$99, 60 minutes, certificate on completion.

$99 1 hour, certificate