Pick up where you left off.
Course Content
Springs and Counterbalance
The spring stays loaded even with the door shut, and the person it hurts is the one working on it.
What the counterbalance is actually doing, and how torsion springs, extension springs, cables, drums and bottom brackets fail. How installers actually get hurt, how to recognise a door you should not touch, and the balance test that finds it. Your personal duty under work health and safety law, and the dated photos and same day email that protect you if a door you worked on fails later.
Secure card checkout. Tax invoice emailed.
4 modules, 2 case studies, final quiz and certificate.
Introduction and objectives
Why the counterbalance hurts the person working on it rather than the customer, and the four things you will be able to do by the end.
What the Counterbalance Is Actually Doing
Treat the shaft, springs, cables, drums and bottom brackets as one loaded system, and know how torsion and extension springs fail differently.
How People Actually Get Hurt
Spot the shortcuts behind serious injuries: the tool that fitted, the spring assumed to be unloaded, and standing where the energy goes.
Recognising a System You Should Not Touch
Read a door from the floor, run the balance test with the operator disconnected, and tell the customer plainly why the job stops.
Your Responsibility and Your Protection
Know why your safety duty is personal and does not pass to whoever gave the instruction, and keep the record that protects you.
A return trip and an automated door
A technician who rebooked rather than wind without the right bars, and an automation job that skipped the balance test.
Key takeaways
The habits to take to your next service call, starting with the two minute balance test.
Final quiz and certificate
A short quiz on the four modules. Pass and the certificate goes straight into your dashboard.
Beginner. For people who already install or service residential sectional and roller doors. Covers the counterbalance as one loaded system, how people get hurt, recognising a door you should not touch, and your duty and records under work health and safety law. It is not a how-to on winding or replacing springs, and it is not legal advice.
Written for the people who work under a loaded spring.
Garage door installers
Every sectional and roller door you hang has a wound spring above it carrying almost all of its weight.
Garage door service technicians
You are the one on the ladder when a spring has already broken and the customer wants the door working today.
Garage door automation installers
Once you fit an operator to a door, its counterbalance becomes your job whether you touched it or not.
Garage door maintenance technicians
You see the same doors year after year, and the cables, drums and brackets tell you what has changed since last time.
Garage door repair technicians
You inherit other people’s repairs: mismatched springs, a bolt where a set screw should be, a cable replaced on one side only.
Where this hour goes on your record.
National Standard of Competency for Architects (NSCA 2021) performance criteria this course aligns with:
Standards and technical requirements
Risk management and mitigation
Record keeping and document control
Risks associated with documentation
Regulatory requirements and obligations
| If you are | How it is recorded |
|---|---|
| A garage door installer or technician | 1 hour of CPD on stored energy hazards, safe work and records under work health and safety law. There is no licence or CPD requirement for the trade, so your certificate, the learning outcomes and your quiz result are kept in your dashboard as a record of the standard you work to. |
| An architect | 1 formal CPD point. Aligned with NSCA 2021 performance criteria PC12, PC16, PC55, PC59 and PC1. |
| A garage door business owner or supervisor | 1 hour of CPD for each technician who completes it, recorded on their certificate as a dated record of the training your business provides. |
CPD On Demand is not a registered training organisation and courses are not accredited by any registration body. Each course is aligned with the relevant competency frameworks and gives you the records to evidence it. CPD rules differ by registration body and state, so check with yours if you are unsure.
Pairs well with.
Garage Door Safety, Compliance & Installer Liability
The customer side of the door: unattended operation, safety beams, force and reversal testing, and the handover record.
Client Communication & Negotiation Skills
Handling difficult conversations and documenting what was agreed, for the day the answer has to be no.
Contracts & Risk Management for Architects and Designers
Scope, variations and written records, for the job you decline and the advice you put in writing.
Before you enrol.
Know which doors to walk away from, and prove you said so, in one self-paced hour.
$99, 60 minutes, certificate on completion.