Pick up where you left off.
Course Content
What to Expect From a NatHERS Audit
When the audit notice arrives, your files have to answer for every input and assumption.
What a NatHERS audit is for, how assessors are selected, and what happens from notification to the final outcome. See the documents and modelling patterns auditors look at, the triggers that raise your chance of selection, and how to keep files, respond in writing and remediate, so an audit becomes a quality check rather than a crisis.
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6 modules, key takeaways, final quiz and certificate.
Introduction and objectives
The roles of the assessor and the accrediting organisation, why audit readiness matters, and the six things you will be able to do by the end.
The Purpose and Framework of TPA and AAO Audits
See where audits sit in the NatHERS framework, what they rest on, and why they check assessment quality rather than punish.
The Audit Lifecycle: From Notification to Final Outcome
Know how assessors are selected, what each stage asks of you, the timeframes, when to ask for an extension, and how outcomes are decided.
What Auditors Look For: Documentation and Accuracy
Check your certificate, project files, plans and notes against what an auditor reviews, and avoid the documentation errors that recur.
Audit Triggers and Risk Indicators
Recognise the unusual loads, rating anomalies, unjustified defaults, omissions and complaints that make a file more likely to be selected.
Preparing and Responding Professionally
Build an internal file checklist, keep assumptions traceable, retain records as the Technical Note requires, and write a clear response.
Reducing Audit Stress and Understanding Expectations
Separate what you are responsible for from what you are not, and approach an audit with confidence rather than dread.
Summary and key takeaways, final quiz and certificate
The actions for audit readiness, then ten questions. Pass and the certificate goes straight into your dashboard.
Beginner to intermediate. For accredited NatHERS assessors, and the consultants who work with them, who want to know what an audit involves before one arrives. Covers the purpose of audits, the audit lifecycle, the documents reviewed, common triggers and how to prepare and respond. It does not replace your accrediting organisation’s own audit procedures or the NatHERS Technical Note.
Written for the people whose files an auditor will open.
Energy Assessors
You sign every certificate, and an audit asks you to show how each input was reached.
NatHERS Assessors
You want to know what triggers selection, and what a clean file looks like before anyone asks for one.
Building Energy Consultants
Your ratings and reports rely on records that have to stand up when the project file is reviewed.
Thermal Performance Assessors
You hold the accreditation, so the audit outcome, and any remediation, is yours to answer.
Sustainability Consultants
You work beside assessors, and knowing what an auditor checks helps you brief them and read their results.
Where this hour goes on your record.
National Standard of Competency for Architects (NSCA 2021) performance criteria this course aligns with:
Regulatory obligations of practice
Practice resources and quality assurance
Building codes and standards
Record keeping and document control
| If you are | How it is recorded |
|---|---|
| An energy assessor | 1 hour of technical CPD on NatHERS audits, quality assurance and record keeping. Your certificate, the learning outcomes, the module outline and your quiz result are kept in your dashboard for your accrediting organisation’s records. |
| An architect | 1 formal CPD point. Aligned with NSCA 2021 performance criteria PC1, PC2, PC12 and PC55. |
| A building energy or sustainability consultant | 1 hour of CPD on NatHERS audits and quality assurance, recorded on your certificate for your professional body or scheme. |
CPD On Demand is not a registered training organisation and courses are not accredited by any registration body. Each course is aligned with the relevant competency frameworks and gives you the records to evidence it. CPD rules differ by registration body and state, so check with yours if you are unsure.
Pairs well with.
When the Spec Doesn’t Say Enough
Turning a thin specification into inputs with a number, a source and a place in the documents.
Thermal Bridging in Residential Design
Modelling an unspecified frame and keeping the assumptions register an auditor will ask to see.
NatHERS for Existing Homes: What Every New Homes Assessor Needs to Know
Separating observed from assumed data when the rating is made on site, not from plans.
Before you enrol.
Have your files audit ready before the notice arrives.
$99, 60 minutes, certificate on completion.