FAQ
CPD On Demand is a flexible online platform offering high-quality, neutral CPD sessions tailored for professionals across Australia’s built environment. Our pay-as-you-go model means you choose the sessions you need, complete them at your convenience, and receive industry-recognised certificates.
Our CPD sessions are developed for professionals working in the built environment, including:
• Architects
• Building Designers
• Engineers (Structural, Civil, Mechanical, Electrical, Hydraulic, Facade)
• Energy Assessors (NatHERS, Whole of Home, BASIX, Scorecard)
• Builders and Tradies (Licensed Builders, Site Supervisors, Tradespeople)
• Developers and Construction Managers (Developers, Project Managers, Contract Administrators)
• Certifiers and Building Surveyors (Private Certifiers, Council Certifiers)
• HVAC & Building Services Engineers
• Façade Engineers & Specialists
• Landscape Architects & Urban Planners
• Interior Designers (Interior Designers, Specifiers, Decorators)
• Sustainability Consultants (Green Building Consultants, Energy Consultants, Carbon Advisors)
• Property & Asset Managers (Facility Managers, Strata Managers, Commercial Asset Owners)
Each session is crafted to meet Australian compliance requirements and professional development standards.
No. There’s no subscription required. Each session is $99. This gives you unlimited access to the session video, downloadable study notes, audio version by NotebookLM, and a certificate of completion.
Every CPD session comes with:
• A professionally recorded presentation video
• An audio version powered by NotebookLM for flexible listening
• An interactive quiz to validate learning
• An instantly downloadable certificate of completion
Yes. Once you purchase a session, it’s yours for good. Learn when and where it suits you. At your desk, on-site, or over the weekend.
You’ll need to complete the session and pass the interactive quiz with a minimum score of 50%. If you don’t pass the first time, you can retake the quiz. Once passed, your certificate will be instantly available for download in your dashboard.
Your dashboard helps you keep track of completed sessions, certificates, CPD points, and hours. You can redownload certificates and monitor your learning in one central place.
Simply log into your dashboard. From there, you can track your progress, review past sessions, and redownload certificates as needed.
Each session is $99. That’s it, no hidden fees or ongoing subscriptions.
We accept major credit and debit cards, including Visa and Mastercard along with other secure online payment options.
Refunds aren’t typically available once a session is purchased. But if you experience technical issues, contact us and we’ll help resolve them.
No stress. You can redownload your certificate anytime from your dashboard.
Our support team is here to help. Simply email us at support@cpdondemand.com.au and we’ll get back to you promptly.
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Yes. Every session is designed to align with the key professional development and compliance standards relevant to Australia’s built environment professions. CPD On Demand operates as a self-assessment learning system, meaning you select the sessions most relevant to your work, complete the required components (including a quiz), and self-report your certificate to your industry body or registration board. This approach supports flexibility and autonomy while still ensuring that each session includes clearly defined learning outcomes, a timed duration, and validated engagement.
Each session includes defined learning objectives, a 1-hour duration, and an interactive quiz. While we align with major industry requirements, final recognition depends on your professional body. It’s your responsibility to ensure alignment and upload the certificate where needed.
If you hold a building or swimming-pool-building licence in New South Wales under the NSW Fair Trading / Building Commission NSW programme, you are required to complete 12 CPD points each year to renew your licence.
At this time, our sessions at CPD On Demand are offered for general professional development and may not automatically meet the 12-point CPD requirement under NSW Fair Trading’s approved-provider programme.
If your licence renewal depends strictly on completing an approved-provider CPD program for NSW Fair Trading, please check with your registration board before enrolling.
Our courses are fully aligned with the National Construction Code (NCC) and built-environment best practice, and they may still offer benefit toward your business, ongoing skills and broader compliance, even when they don’t directly satisfy the NSW mandated 12 points.
We are actively working to secure formal recognition in NSW and will update this page as soon as approval is confirmed. Meanwhile, if you’d like guidance on how our courses might fit your licence-renewal plan, feel free to contact us.
After completing a course and passing the quiz, download your certificate from your dashboard and submit it to your registration body or professional association as required. CPD On Demand is a self-reporting system, so final recognition depends on your registration body.
Yes. Architect courses are mapped to relevant NSCA Performance Criteria Codes, and the course library includes PC Code filters so architects can find courses aligned to their needs.
Yes. BDAA describes the CPD Academy as designed to help members meet annual CPD obligations, with tracking and certificates of completion.
Yes. The site includes CPD for energy assessors, and BDAA states its energy assessor modules support NatHERS compliance and ABSA assessor requirements.
Courses are developed with subject-matter input and reviewed for relevance to Australian building design, energy assessment, compliance, and professional practice.
CPD course content is regularly reviewed and updated to reflect current industry standards, regulatory changes, and updates to the National Construction Code (NCC). New courses and revisions are added throughout the year to keep content relevant for Australian built environment professionals.
Courses currently reference NCC 2022 and are being updated for NCC 2025 as each jurisdiction adopts it.
Yes, NCC 2025 content is being introduced as part of the update process. Where a course has already been updated, its course page should identify the relevant NCC edition.
Yes. CPD On Demand offers a Team option with 6 recognised CPDs, shared across a team, plus simple CPD tracking.
No. Once you purchase a course, you receive lifetime access and can revisit the content anytime. You can also re-watch sessions, re-take quizzes, and download your certificate whenever you need it.
Yes. You can access purchased sessions again, watch the recordings as many times as you like, and re-download certificates from your dashboard.
CPD On Demand offers courses tailored to architects, building designers, NatHERS assessors, certifiers, trades, and other built environment professionals. You can browse courses by profession, topic, CPD category, or Architects’ PC Codes to find training relevant to your role and compliance requirements.