What to Expect From a NatHERS Audit

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Price

A$99.00

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Course Content

I. Introduction (5 mins)
II. Learning Objectives (5 mins)
VI. Module 4: Audit Triggers and Risk Indicators (10 mins)
VII. Module 5: Preparing and Responding Professionally (10 mins)
IX. Summary and Key Takeaways (5 mins)
Final Quiz – What to Expect From a NatHERS Audit

★★★★★

This course explains what NatHERS assessors should expect during an AAO audit and why audits are part of the national compliance framework. It outlines the full audit process, from selection and notification through to review, feedback, and final outcomes. It teaches what documentation auditors check, including Certificates of Compliance, NatHERS project files, plans, and supporting notes. It highlights common audit triggers such as unusual star rating results, repeated default values, or missing modelling evidence. It also provides practical strategies to stay audit-ready, respond professionally, and reduce stress by understanding expectations.

This CPD provides general guidance on professional responsibilities and documentation practices. It does not constitute legal advice or replace project-specific contractual or statutory obligations.

  • CPD Points: 1 Formal CPD Point
  • Duration: 1 hour
  • Certificate Upon Completion
  • Difficulty Level: Beginner–Intermediate
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This session is designed for

Energy Assessors
NatHERS Assessors
Building Energy Consultants
Thermal Performance Assessors
Sustainability Consultants

By the end of this course, participants will understand the purpose and scope of TPA and AAO audits within the NatHERS compliance framework. Participants will be able to identify the typical stages of an audit, from selection and notification through to the final outcome. The course builds awareness of the key documents and records commonly reviewed during audits, including compliance certificates, NatHERS files, and supporting project evidence. It also explains common audit triggers and risk indicators that may increase the likelihood of being selected. Practical strategies are provided to help participants prepare, respond professionally, and reduce audit stress through clear understanding of expectations.

  • Understand the purpose and scope of TPA and AAO audits within the NatHERS compliance framework.
  • Understand common audit triggers, risk indicators, and modelling patterns that may lead to audit selection.
  • Identify the typical stages of an audit, from selection and notification through to final outcomes.
  • Apply practical strategies to prepare for and respond to an audit in a professional and organised manner.
  • Recognise the key documentation, reports, and project records commonly reviewed during audits.
  • Reduce audit stress by understanding assessor responsibilities, expectations, and the role of audits in quality assurance.

This ensures that CPD efforts align with professional regulatory requirements.

Framework/Body

Relevant Sections

Focus Areas

National Construction Code (NCC 2022)

Volume Two – Housing Provisions; Part H6 Energy Efficiency

NatHERS pathway compliance; heating and cooling load limits; audit-referenced NCC requirements

NatHERS Protocols

NatHERS Technical Note Sections 2–3; Audit and Quality Assurance requirements

Audit lifecycle; assessor obligations; documentation retention; audit triggers and remediation

ABSA CPD Competency Area

Professional conduct; compliance and quality assurance

Audit preparedness; professional record keeping; accreditation compliance

Building Surveyors

Informative only (non-accredited)

Understanding NatHERS audit processes and assessor responsibilities

What’s Included

This course covers the purpose and role of AAO audits within the NatHERS compliance and quality assurance framework. It explains the full audit lifecycle, including how assessors are selected, what happens during review, and how outcomes are determined. The course outlines the key documents auditors examine, such as Certificates of Compliance, NatHERS project files, plans, and supporting evidence. It highlights common audit triggers and risk indicators, including unusual performance results or repeated use of default values without justification. Practical guidance is provided on audit preparation, professional communication, recordkeeping, and reducing stress through clear understanding of expectations.

  • A 1-hour video session covering NCC-aligned strategies and real-world case studies.
  • An interactive quiz to test and reinforce knowledge.
  • An audio summary version via NotebookLM for flexible, on-the-go learning.
  • A downloadable certificate of completion for CPD compliance reporting.
  • Centralised CPD tracking dashboard to support audits and personal recordkeeping.
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Why Take This CPD Session?

Gain a clear understanding of the NatHERS audit process and what AAOs expect from accredited assessors.

Learn how to prepare compliant documentation and reduce the risk of common audit issues or triggers.

Build confidence and professionalism in responding to audits through practical strategies and stress-reduction guidance.

Professional development is an investment in career growth and regulatory compliance. Take the next step today.

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